Insights and Experience Analyst 130 views

Changing the world through digital experiences is what Adobe’s all about. They give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! They’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

They’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. Adobe team realizes that new ideas can come from everywhere in the organization, and they know the next big idea could be yours!

The Challenge

Are you passionate about guiding teams on how to improve experience in today digital workplace? The Enterprise productivity organization is seeking an enthusiastic, autonomous and multifaceted Product Analyst to drive the establishment of an experience management program that will help Adobe teams realizing their vision. You will design and deliver solutions for the technology platform with a team of engineers and technical experts.

What You’ll Do

• Work with cross-functional partners to drive consensus across teams and advocate for solutions that balance the needs of the users with the business goals
• Provide support to internal partners, this may include survey/assessment design, change management consulting, post-survey data analysis and interpretation, executive presentations, action planning consulting
• Be the voice of the employee and customer
• Drive research and requirements capturing to influence product opportunities and value propositions. Use analytics and data to refine the product strategy and plan
• Partner with global teams to collaborate on common processes to support shared and initiatives are rolled out globally where applicable
• Develop dashboards and key performance metrics to monitor project and operational health
• Participate in one or more scrum teams as a product owner to define goals, set priorities and help manage the backlog

Requirements:

• Bachelor’s degree in Software Engineering, Computer Science, Information Systems, or a related technical field
• 2-4 years of experience at a Technology Software as a Service (Saas) company
• 2-4 years of experience with project management
• Proficient with HTML/CSS and Javascript
• Experience configuring SaaS software solutions or conducting technical trainings
• Superb communicator and problem-solver
• Demonstrated success in working with digital product teams – leading collaboration between external and internal engineering, UX, project management & product teams; shipping products that deliver results.
• Strong analytical skills and a drive to experiment; ability to use data to drive decision making in product development
• Ability to manage complex builds through thoughtful prioritization and disciplines that drive towards delivery
• Agile/Scrum experience is preferred.
• Experience in technologies such as Medallia is preferred