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Sr. Data Scientist 351 views

Liveperson is an expert based culture, built on the drive and passion of smart people! Their business is growing and they are looking for people like you!
LivePerson is the global leader in conversational commerce solutions and they aim to make life easier by transforming how people communicate with brands. Their 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use their conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.

Over the next three years, their goal is to transform the 268 billion analogue phone calls between a brand and its consumers to digital on the LiveEngage platform. By doing this, they enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact centre’s become a unified experience.

The successful candidate has an opportunity to join a highly outstanding team within a fast-paced and successful organisation.

Reporting to the SVP of Predictive Products, the successful candidate has an opportunity to join an innovative data science and engineering team that’s operationalizing data across the organization. They see model-driven processes and workflows as a means to reduce uncertainty, reveal opportunity, and generate operational leverage that collectively create a new dimension of competitive advantage and lay the foundation for new revenue streams.

In This Role You Will

    • Apply cutting-edge machine learning methods to derive value from data across the company, including one of the world’s largest goal-oriented conversational data sets
    • Solve challenging unsupervised and supervised learning problems that help redefine the Company’s strategy and execution
    • Propose and execute research efforts integrated with production systems
    • Design and build a modern, flexible predictive analytics platform
    • Develop measurement strategy, control methodology, and experimental design
    • Simplify stakeholder access to novel insights and key performance indicators through conversational AI

You Should Be An Expert In

    • 3-5 years of experience deploying machine learning models in a production environment
    • Masters or PhD in Computational Linguistics, Computer Science, Statistics, Physics, Mathematics, or another quantitative field
    • Ability to write Python code that is efficient and clean
    • Experience with distributed computing frameworks such as Spark and Hadoop
    • Experience with scripting languages working in a Linux environment
    • Ability to work closely with teammates in a highly collaborative environment and simultaneously be a self-starter with strong individual contributions
    • Experience with Python packages for data science and machine learning, including pandas and scikit-learn
    • Experience modeling to production and monitoring performance pre- and post-launch
    • Ability to collaborate with stakeholders and quantify ROI to help ensure model adoption

They Care About You.

LivePerson works hard to create a positive employee experience. Your life outside of the office is important to them. They support their teams with competitive benefits and paid time-off that enables their family to take the time they need to recharge.

They want you to feel part of their LivePerson family.
Team events, daily snacks and happy hours on occasion will help you settle quickly into your new workplace.
You can read more about LivePerson and Their Principles here – https://www.liveperson.com/company/#guiding-principals

Their company believes equal opportunities for both genders is something that has been overlooked for too long.
To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative – established to focus efforts on eradicating gender bias in AI engineering. They are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.

LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.

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